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SHORT TERM ANSWERING SERVICE

Casual Receptionist and Short Term Phone Answering
 
GO TO PLANS
 

Get Some Short Term Help

Our Casual Receptionist and Short Term Telephone Answering Services are designed to relieve your reception staff during unusually busy periods, assist during marketing campaigns, or take care of the telephone calls during the holidays. And of course, our live operators and the answering service are based in Australia.

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100% Australian Based Call Centre

Our operators and call centre are located in Australia. With local knowledge and training, our operators will answer your calls as if they were based at your business premises.

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Custom Scripting and Questions

All our phone messaging services are fully tailored to suit your business requirements. From scripting to the information collected by our operators, you can customise the service to make it the right fit for your business needs.

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Operates 24/7, 365 Days a Year

Our services operate 24 hours a day, 7 days a week, 365 days a year. This means your service will always be operating, even on major public holidays such as Christmas or New Year's Day.

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No Long Term Contracts

Our Short Term answering services come in 30 day call packs, meaning there are no ongoing terms. It's an ideal solution for holiday season or busy periods when you need some back up.

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Short Term Answering 1 Month Call Pack

Choose the answering service that best suits your needs. There are two (2) call packs available for each service. The included calls are valid for 1 calendar month and once set up, the account will stay open as long as there is call activity in any given 12 month period. Additional 1 month call packs can be added at any time and as required during times when the business needs it most.

PRODUCT BROCHURE

Plans and Pricing
30 INCLUDED CALLS

BUSINESS 24/7

$45

per Call Pack
100% AUS Based 24/7 Live Operator
Included Calls
30
Additional Calls
$1.50
Included Features
Untitled design (87) Custom Greeting
Untitled design (87) 3 x Caller Questions
Untitled design (87) 1 x Caller Message
Untitled design (87) SMS Message
Untitled design (87) Email Message
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30 INCLUDED CALLS

BUSINESS TEAM

$60

per Call Pack
100% AUS Based 24/7 Live Operator
Included Calls
30
Additional Calls
$2.00
Included Features
Untitled design (87) Custom Greeting
Untitled design (87) 3 x Caller Questions
Untitled design (87) 1 x Caller Message
Untitled design (87) 2 x Message Recipients
Untitled design (87) SMS Message
Untitled design (87) Email Message
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30 INCLUDED CALLS

VIRTUAL RECEPTION

$90

per Call Pack
100% AUS Based 24/7 Live Operator
Included Calls
30
Additional Calls
$3.00
Included Features
Untitled design (87) Custom Greeting
Untitled design (87) 3 x Caller Questions
Untitled design (87) 1 x Caller Message
Untitled design (87) 2 x Call Transfer Recipients
Untitled design (87) SMS Message
Untitled design (87) Email Message
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Call Answering Services Designed for Businesses of All Sizes

Our wide range of live answering services are used by businesses Australia wide. From SOHO and small business operators to large enterprises and public companies.

“The casual receptionist service has been the perfect solution to our company’s temporary call handling needs. Business 1300 have been very professional with our customers and provide us with peace-of-mind that our clients are attended to when we are away.”
Tina V.
Customer Relationship Manager

Types of Phone Answering Services

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24/7 Phone Answering and Message Service

A professional phone answering service that can be answered in a personal or a company name. Once the call is answered by the operator a message is taken and forwarded via email and SMS.
24/7 Phone Answering and Message Service
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Team 24/7 Phone Answering and Message Service

A professional telephone answering service for business teams. Once the telephone call is answered by the operator a message is taken and forwarded via email and SMS directly to the intended recipient.
Team 24/7 Phone Answering and Message Service
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Virtual Reception Service

The live operator will answer the phone call in either a personal or a company name, identify the required person (or department), and then transfer the call directly to the recipient. If the call is unable to be taken live, the operator will take a message and forward it via email and SMS.
Virtual Reception Service

Popular Uses

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Team Functions

Whether its a business off-site day, a team building exercise or an office party. Routing the office number or business mobiles to the live answering service will ensure everyone gets the most out of the occasion.
Team Functions
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Public Holidays

Ensure your customers get the attention they deserve by talking to a live operator and not just an answering machine.
Public Holidays
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Holiday Season

Divert your main business number and any mobiles to the live answering service and enjoy the break without losing any potential enquiries.
Holiday Season
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Virtual Phone Bundle

Our Virtual Phone Bundle will ensure your business makes a great first impression every time. The bundle combines a 1300 number with a live phone answering service.

 

1300 or 1800 Number plus Live Phone Answering

Our bundle plan allows you to choose from a range of services and has included call credits in the monthly access.

 
 
LEARN MORE
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Frequently Asked Questions

Is There a Contract?

No, there is no contract for any of our short term services. However, once the service has been activated, it will remain active for the full 30 days.

 
Can I Use All the Call Credits in Less Than 30 Days?

Yes. Call credits can be used in any period of time less than 1 calendar month from the date of activation. A lot of our clients use the service for only few days i.e. public holidays, reception staff relief, etc.

What Happens Once I Use All the Call Credits?

The service will stay active for 1 month from date of activation. Once you exhaust the initial call credits, any additional calls will be charged at the applicable rate and billed to your nominated form of payment.

Can I Extend My Service?

Yes. To extend your service, you can activate a new call pack. The new call pack will not incur a set up fee and will add an additional 1 month to your service. It will also apply further call credits that can be used within that month.

Can I Reactivate My Service Later?

Yes. If you are looking to reactivate your short term service in the future, you are able to do so without any set up fee. This is a great option if you are planning to use the service for holiday periods such as annual Christmas and Easter breaks.

Do I Need to Disconnect My Service After 1 Month?

No. The service will automatically terminate after 1 month and the dedicated in-dial number you received will no longer be active.

Never Miss A Call Again With A Short Term Answering Service

Make Your Business Even More Outstanding

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