What are 1800 Numbers?

1800 numbers are 10-digit Australia wide numbers where the caller incurs no charge when dialing from an Australian phone line, including mobiles. That's why they're often referred to as Toll Free Numbers. Being Australia wide means there is no need to use an area prefix when calling the number. The numbers are used for incoming calls only and can be answered on either a landline or a mobile phone. 

How do 1800 Numbers Work?

1800 numbers are virtual numbers and are only used to receive incoming calls. Calls made to the 1800 number are diverted to the answering point, which can be either a mobile, landline, or virtual reception service. Once the call is answered, it's connected between you and the caller.

Yes, 1800 Numbers are free to call from both landlines and mobile numbers. The cost of the call is fully paid by the account holder. 

1800 Number Call Rates are only marginally more expensive than 1300 numbers. In most cases, there is only a cent differentiation between the two rates. 

Yes. You can sell your 1800 number, as long as you are the holder of the Enhanced Rights of Use (EROU), which gives you full rights to the number. These numbers include Smart Numbers, Phone Names and Phone Words.

The main difference between 1300 and 1800 numbers is how calls are charged. A 1300 number splits the call costs between the caller and the account holder, whereas a 1800 number charges the account holder the whole cost of the call. This makes it free for callers to ring a 1800 number, unlike a 1300 number.

Yes. A 1800 Number includes advanced call forwarding features that includes forwarding calls to a mobile. 1800 Numbers have a wide range of Setup Options, including time-based routing, call overflow and geo-based routing.