What are 1300 Numbers?

1300 numbers are 10-digit Australia-wide numbers where the caller is charged a local call rate when dialling from any Australian phone line, including mobiles. Being Australia-wide means there is no need to use an area prefix when calling the number.

1300 numbers are virtual numbers and can only be used for incoming calls. Customers who "dial" your 1300 number will be diverted to the designated answer point such as your mobile or landline. Upon answering, the call is then connected.

How do 1300 Numbers Work?

1300 numbers are virtual numbers and are only used to receive incoming calls. Calls made to the 1300 number are diverted to the answering point, which can be either a mobile, landline, or virtual reception service. Once the call is answered, it's connected between you and the caller.

How Do I Set Up a 1300 Number?

Setting up your 1300 number with Business 1300 is a seamless process. Our expert business consultants will be able to assist by first finding you a number that suits your business needs. They will then advise which plan is best to suit your talk time requirements. From there, you can choose to add one or a combination of our range of features and functions to your number's routing. The activation process of a 1300 number typically takes 3-5 business days (excluding ports) and our Customer Care Team will be there to assist along every step of the way.

What is the Difference Between 1300 and 1800 Numbers?

Both numbers come with exactly the same features and functions and can be set up in the same way. In that respect, they are identical. They are both nationwide numbers that are fully portable and also provide a wide range of call handling and routing options that can be tailored to individual business needs.

The difference lies in the call costs for the caller. As 1800 numbers are toll free numbers, they're free to call from any Australian phone line. 1300 numbers are local call numbers, meaning callers are charged the equivalent of a local call when "dialing" from any Australian phone line.

Whether you should choose a 1300 or 1800 number usually comes down to personal preference and availability. Both are excellent options and provide many benefits to any business.

How Much Does it Cost to Call a 1300 Number?

The cost of a call to a 1300 number depends on whether the call is made from a fixed landline or mobile. When dialing from a landline in Australia, a 1300 number call is charged as a standard local call. Calls made to a 1300 number from a mobile is charged accordingly at the mobile carrier rates.

How to Get a 1300 Number

Getting a 1300 number is easy. Take advantage of our Free Search and Advice service where our 1300 number specialists will search the database to find the best 1300 number to suit your needs. Once you have found the perfect number, simply activate the number with a carrier to start getting calls.