1300 Number Call Features and Functions

Make a 1300 Number Work for Your Business

A 1300 number is a 'must have' for businesses of all sizes, offering functionality and reach that traditional phone numbers simply can't match. They come with a range of features and functions that are designed to enhance caller experience and streamline call management. Use features like IVR Prompts, Geo Routing, Call Recording and many more to enhance your call handling process, or take advantage of our online number portal to gain advanced call analytics.

Welcome to The All-In-One Number Management Solution

Our number management portal is one of the most comprehensive solutions on the market. The portal enables you to manage your numbers and their answer points, access advanced call analytics and track where your calls are coming from.

Book a Demo to See Our Portal Live

Get in touch to book a free demo of how our portal works. Our team will walk you through everything from setting your 1300 number up, all the way through to call tracking and the advanced call analytics available.

Online Number Management Portal

Make instant number routing changes and manage your numbers with ease.

Call Analytics Portal

Gain access to reports on your busiest call periods and how many calls were answered/missed.

Web Call Tracking

Find out how your callers found your business and gain insights on what website page they converted on.

Auto Attendant (IVR)

Enable callers to easily select a department via the numeric keypad to directly transfer calls.

Call Overflow

Overflow incoming calls to multiple answer points if the call isn't answered in time.

Voice 2 Email

Have your voicemails sent to you via email and easily file, forward, and listen to your messages.

Time-Based Routing

Change the answer point of calls based on the time of day. Ideal for routing after-hours calls.

Business Intro Greeting

Introduce your business to the caller with a greeting that's played at the start of every call.

Geo-Routing

Divert calls based on the caller's location without the need for a receptionist to transfer.

Frequently Asked Questions

No, you can't forward calls from one virtual number to another, this includes both 1300 and 1800 numbers.

Yes, along with answered calls, call location and call duration, you will also be given data on missed calls.

You can have multiple answering points for your business, at different times of the day to best suit your business.

You can overflow through as many numbers as you would like however, we wouldn't recommend using more than 3 as it will leave the caller on the line for an unnecessary amount of time.

1300 NUMBER FEATURES